Frequently Asked Questions

We provide AMD EPYC and Intel Xeon dedicated bare-metal servers, KVM virtual private servers (monthly, or hourly capped at the monthly price) and CDN origin VPS on 10 Gbps ports. Dedicated servers can be ordered in 11 countries across Europe and North America, and VPS in seven cities. All plans include unmetered traffic and 100 Gbps always-on DDoS protection at Layer 3 and Layer 4.

Dedicated servers can be ordered in 11 countries: Germany (Frankfurt), the Netherlands (Amsterdam), France (Paris, Marseille), Italy (Milano), Spain (Madrid), Austria (Vienna), Poland (Warsaw), Romania (Bucharest), Bulgaria (Sofia), Ireland and the United States (Ashburn). Istanbul is not available yet. KVM VPS and CDN origin VPS run in Frankfurt, Amsterdam, Vienna, Warsaw, Bucharest, Sofia and Ashburn.

We accept PayPal, cryptocurrency (Bitcoin, Ethereum, and other major coins), and bank transfers. A VPS is deployed automatically once payment is confirmed; dedicated servers follow the delivery estimate shown at checkout.

We do not publish an uptime percentage or offer automatic service credits. If something on our side affects your server, open a support ticket.

Yes. Every server includes 100 Gbps of always-on DDoS protection at Layer 3 and Layer 4, the network and transport layers, with nothing to switch on. The first five attacks a month above 100 Gbps are still mitigated free; from the sixth, the targeted IP is null-routed until the attack ends or you upgrade the server.

Larger tiers are a per-server add-on at checkout, or an upgrade later from the client area. Per server per month, excl. VAT: 500 Gbps €156.45, 1 Tbps €523.95, 2 Tbps €1,048.95, 5 Tbps €2,623.95, and 10 Tbps with Layer 7 filtering €4,723.95. Layer 7 is only on the 10 Tbps tier.

Monthly, or in 1-hour increments based on actual runtime. Hourly charges are capped at the monthly rate, so a VPS running 24/7 never costs more than the listed monthly price. Dedicated servers are billed monthly.

No. A KVM VPS installs from our image list — Linux distributions and FreeBSD — and you can capture up to three images of your own server per account (€0.06 per GB per month) to redeploy later. Windows RDP plans install Windows Server 2022 or 2025, and you bring your own licence key. Dedicated servers are installed with the operating system you choose at checkout, including Proxmox VE and Windows Server.

Direct operator support — no call centers, no ticket tiers. Average first response time is under 2 hours.

VPS instances deploy in under 60 seconds. Intel Xeon dedicated servers carry a delivery estimate of under an hour; AMD EPYC servers are built to order, and checkout shows the estimate before you pay.

Yes. There are no traffic caps or overage charges on any plan. Port speed is fixed per plan: 100–300 Mbps on KVM VPS, a 10 Gbps port on CDN origin VPS, and a guaranteed 1 Gbps or faster port on dedicated servers.